Our Ethos
To provide the best service through reliability, flexibility and cost!
Our Mission
“To supply bespoke, cost-effective mobile telecoms solutions by offering flexibility and simplicity in an industry that is not renowned for either. Our services are further enhanced by knowledgeable and approachable customer support and account management”.
Our Core Values
- Customer Excellence – We are passionate in all we do and committed to our customer’s needs. Our knowledge and experience is the difference between simply doing it and doing it well.
- Approachable – Our customers will have a pleasant and consistent experience when dealing with anybody within the business. Our friendly and knowledgeable approach sets us apart.
- Flexibility – We tailor our services to fit our customer’s individual businesses. If those business requirements change, we quickly and efficiently adapt to suit those needs.
- Integrity- We operate our business as an extension of your business. We operate consistently in accordance with a strong set of moral and ethical values.
- Simplicity – We bring clarity instead of confusion. We provide simple tariffs without the need to constantly add or remove bundles making the experience less complicated.
Our Vision
“To be the go to supplier of flexible mobile telecoms solutions for UK businesses with a global footprint.”
We started with only a handful of clients back then, but our results were impressive and the word about our services spread quickly. Customers were delighted to see the cost savings we were achieving across diverse business sectors, from SMEs right through to the largest corporationsWe received glowing praise for both the savings achieved for clients, but also for our levels of dedicated customer service, which many clients found a refreshing change from mobile industry norms.With a name like RoamingExpert, as you would expect, a large part of our service offering is to help businesses to reduce their international mobile roaming costs. Many businesses frequently pay too much for international roaming and it’s an area we are proud to have particular expertise within.
Over the years, our domestic portfolio customer base has increased massively to customers that don’t even call or travel internationally. The savings and service are still there whether you travel, call internationally or are just UK based.
We have many developments planned over the coming months and years, so watch this space and lastly, don’t pay too much for your UK and international mobile roaming – contact us now to take back control.
